We send all of our monthly boxes via Australia Post, at a discounted rate of only $3. We dispatch ALL boxes on the first 5 days of the month, regardless on when you placed your order.
Australian Addresses – If you would like to track your parcel please contact us and we can send you the tracking number. Generally (once dispatched) your order should reach you in 2-8 days (depending on which state you live in).
International shipping timelines are varied by location, and delivery dates are not guaranteed. Orders typically arrived within 2-4 weeks once shipped. Tracking info is only available within Australia. The Vegan Box accepts no responsibility for lost or missing items if posted to an international address, please take this into consideration before ordering, and will not issue a refund unless you have insured your item.
International buyers please note: import duties, taxes and charges are not included in the item price or shipping cost. These charge are the buyers responsibility – please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
Once your order has been processed and shipped, The Vegan Box accepts no responsibility for loss or any damage to your parcel. If you would like to add tracking and insurance to an international order please contact us and we will get a quote.