Frequently Asked Questions

That’s because we don’t want to ruin the surprise!

We can tell you that every month inside the monthly Vegan Box (and gift box) you’ll find a combination of 5 – 8 items, mostly snacks, and occasionally superfoods, skincare and lifestyle products in a combination of full size, travel size and sample sizes valued at over $30.

Inside the bi-monthly Beauty Box (and gift box) you’ll find 5 to 8 of the best new natural, skin-loving goodies, ranging from full size, sample size and travel sized items, and is always valued at over $70. No parabens, phthalates, petrochemicals, paraffin, lead, SLS, PABA….. or other dodgy ingredients you can’t pronounce. Valued at over $70.

All of our boxes are great value for money, as well as being super convenient and fun!

Please note – whilst all of the products we feature are vegan, some products may have been made in facilities that use shared equipment – resulting in possible trace amounts of dairy/eggs (as many businesses do not have the luxury of owning vegan equipment) and you will see “may contain” cautions on their labelling – if this is an issue for you please contact us and we will substitute such products in your order if an alternative is available.
Vegan Box
- Single box as a once-off purchase for yourself or as a gift. Ships within 3 business days of your order.
- Ongoing subscription for yourself or as a gift. Your first payment will be taken at the time of your order and then on the 20th of the month that it's due for recurring subscriptions. Your box will be shipped within the first week of the month. Please refer to additional FAQ regarding subscription cancellations.

Beauty Box
- Single box as a once-off purchase for yourself or as a gift. Ships within 3 business days of your order.
- Ongoing subscription for yourself or as a gift. Your first payment will be taken at the time of your order and then on the 20th of every second month (Beauty Box subscription is bi-monthly). Your box will be shipped every 2nd month (Feb/Apr/Jun/Aug/Oct/Dec) within the first week of that month. Please refer to additional FAQ regarding subscription cancellations.

Payments are processed via either Stripe or Payal.
All subscription boxes are shipped within the first week of the month, regardless of when you place your order during the month. Delivery times are generally between 2-8 days depending on delivery address. Single box orders are shipped within 3 business days regardless of when your order is placed.

Shipping dates for subscriptions are as follows:

The Monthly Vegan Box ships within the first week of every month (i.e. August 1st-7th, September 1st-7th, and so on)

The Vegan Beauty Box ships within the first week of every 2nd month. For 2020, that will start in Feb, then April and so on.

You can generally expect your box to turn up in the 2nd week of the month.
If your order is marked as “pending” this means you have not completed checked out via PayPal and payment on our side has not been received. It may also mean that you have insufficient funds in your PayPal account or associated bank accounts, and are unable to make payment at that time. Please checkout using the ‘pay now’ button on the screen and your order will then appear as complete (or processing and awaiting shipping).
Select the “Account” option on the main navigation menu. Sign in and you will be able to update your details. If you need to use the “Lost your Password” option, please ensure you check your junk / spam folder if you do not receive an email.

You’ll need to ensure your address is updated a minimum of 48hrs prior to your payment processing (on the 20th of the month / bimonthly). Your order will be automatically posted to your old address if you change the address after payment has processed. If you have missed this please contact us and we can update it on our side for you.
Our boxes are shipped with Sendle (couriers) or Australia Post within Australia (no International shipping). Our shipping costs are $6.50 for both the monthly Vegan Box and the bi-monthly Beauty Box. You save $7.50 if you buy a 3 monthly Vegan box subscription. And shipping is FREE for a 6 monthly Vegan box subscription.

All subscription boxes are shipped within the first week of the month, regardless of when you place your order during the month. Delivery times are generally between 2-8 days depending on delivery address. Gift boxes are shipped within 3 business days regardless of when your order is placed.

Make sure the address you provide us with is correct, and that we have your authority to leave the parcel at your address if you are not there when we deliver. If the address is a unit or apartment without a safe place to leave the delivery please note that it may be taken to the closest Post Office or Parcel Pick Up point. In this case a card will be left at your address (check your letterbox) with instructions. You are responsible for picking this up within 5 days. You can read more about this here.

We take no responsibility (or refund) for lost or stolen packages if they have been marked as “delivered”. We will always happily provide you with the tracking number for your item and support you to resolve any delivery issues. Please contact Australia Post directly with your tracking number and also don’t forget to contact your local Post Office as your parcel may have been delivered there for you to pick up.
Great! Please Contact Us and we’d love to see how we can work together.

Please note, we will only feature products which are free of all animal ingredients, not tested on animals and completely 100% palm oil free (including all derivatives).
You betcha! The contents of The Vegan Box are handpicked to appeal to everyone – female, male, young or old! You will discover a huge variety of healthy, ecofriendly, cruelty free products. Our aim is not to be vegan exclusive, but rather to encourage everyone to try a little more “vegan” in their everyday life!
Whilst we can make assurances that all our products are 100% vegan and where requested gluten free, we cannot ensure that boxes are free of any other allergens, such as nuts / soy / coconut etc.
Most of the time it is. But if this is a dietary requirement of yours, we’re happy to say that you can select the “gluten free” option when ordering. This way we’ll double check the included products and if need be substitute with a suitable product where required.
Please contact us with your name and order number and we will investigate. All subscription orders are posted out within the first week of the month and single box orders within 3 days of ordering. Please account for this when waiting on your delivery which is generally 2-8 days from shipping but can be longer if you are in WA, NT, and FNQ.
Sure can, anytime you like! There’s no lock in contract, and you can sign back up to receive The Vegan Box whenever suits you…..easy! All you need to do is sign in to your account (which is automatically made for you when you first order from us) then cancel your subscription. You’ll need to action this a minimum of 48hrs before the date of payment processing (the 20th of the month). Once payment has been processed we cannot refund or cancel your order. We do not offer a refund on 3 or 6 month subscriptions once payment is processed. For example if you purchase a 6 month subscription and decide to cancel after 4 boxes, you will not be entitled to a refund on the remaining 2 boxes. We do not offer refunds / exchanges on boxes, or their contents, once they have been posted, unless they are faulty. We are of course happy to help, so any questions please Contact Us!

What Our Customers Say

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I absolutely LOVE The Vegan Box. Every month I am surprised with delicious vegan & cruelty free items that I never would have known about or found myself. When it arrives in the mail, I just can’t wait to open it. The variety from month to month is amazing, from tasty savoury snacks to sweet treats and vegan home and body products. I LOVE THE VEGAN BOX!

Sylvia - Perth Vegan Eats

These boxes are always more value for money and we highly recommend them to anybody who is interested in trailing new products in the vegan world, or even just getting a bunch of lovely things on your doorstep each month. Not to mention they are a great gift idea for loved ones!

Amy Sinclair - The Lush Scoop

I kind of feel like it’s my birthday every time I receive my monthly Vegan Box and it’s always so much fun to open it and see what surprises are inside. It’s always got new products that I haven’t tried before and it’s such a great way to try new vegan snacks I otherwise wouldn’t even know about.

Miriam - Meals by Miri

I know I say this every time, but truthfully when I first opened up the Autumn Vegan Beauty Box I was blown away by how gorgeous this one was. Imagine yourself seeing the contents of that briefcase in Pulp Fiction. The golden glow. You’re transfixed by its beauty.
Finding cruelty free, vegan and palm oil free beauty products can be a hard task at the best of times and I can’t recommend enough to try The Vegan Box if you haven’t already. All of the hard work is done for you, wrapped up and delivered straight to your door.

Cornelia - Live Wild, Be Free

The Vegan Box is the perfect gift for the new vegan to introduce them to the range of awesome products out there or the expert vegan who likes to keep up to date with new and exciting treats. Or, if you’re like me and love getting mail, it’s the perfect gift for yourself!

Chelsey - Like A Vegan

Deliveries from @theveganbox. This seriously the best idea for any new vegans! You get a sample of all different healthy vegan foods & snacks & they ship worldwide! My favourite was the "cheezy" vegan sauce

Rebecca Gawthorne - @nourish_naturally

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LAST CHANCE!
Ok here we go....only 12 hours left to get hold of this EPIC February box before it leaves the online store for good!

Buy one today and go in the draw to win a 6 month subscription that we will draw tomorrow morning!

LAST CHANCE HERE!

https://theveganbox.com/product/the-vegan-gift-box/
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Have you used your Premium Almond Protein powder from the February Box yet??

If not.....jump over to Macro Mike's socials for ALL SORT of recipe inspo. Many of them will only need the amount of protein powder that you received in the box!

Check out this drool-worthy creation by one of our favourites. Hannah used the Salted Caramel flavour from the Vegan Box!

And if you still haven't grabbed a February box...head over to our website QUICK and DO IT! If you buy one before Sunday night you'll go in the draw to WIN a 6 month subscription!
👏🏻👏🏻👏🏻👏🏻

🍫CRISPY CHOC ALMOND SLICE⁠🍫⁠

⁣⁠Layer on layer of DROOOLL!!!💦⁠🤤 We're talkin crunchy, nutty, choccy HEAAVEN!! 😍 Get it in ya!!! 🔥🔥🔥⁠ @hannah.banana182 has done it again with this ridiculously delicious recipe!!😋💦 ⁠

Save this bad boy right this second!😜 You’re gonna wanna eat these again and again!😍👅⁠

Repost @hannah.banana182 ⁠
-⁠
So we all, obviously, know how important flavour is when it comes to well, any and all food. BUT I feel like the texture is equally just as important. This slice has a base made from rice puffs and almond butter, giving it nutty flavour and crispy texture. It’s the topper with dark choc and the added crunch of chopped almonds 🤩⁠
-⁠
Makes 12 Squares⁠
-⁠
INGREDIENTS⁠
For the Base:⁠
▪️1 cup Rice Puffs⁠
▪️1/2 cup Almond Butter⁠
▪️1/4 cup Rice Malt Syrup⁠
▪️1 tbs @macr0mike Salted Caramel Premium Almond Protein Powder ⁠

For the Topping:⁠
▪️60g Dark Chocolate ⁠
▪️Chopped Almonds⁠

METHOD:⁠
1. Add almond butter and rice malt syrup to a microwave safe bowl and microwave for two 30 second intervals, stirring in between.⁠
2. Add rice puffs and protein powder and stir until combined and all the rice puffs are covered. ⁠
3. Add to a lined baking tray and press in so it’s level and even. Set aside in the fridge. ⁠
4. Melt chocolate in the microwave and pour over slice. Add chopped almonds on top. Leave in the fridge to set.⁠
5. Store in the fridge for up to a week.⁠

Really hope you all love this one! Would love to see any photos of your recreations 💛⁠
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Just sending a bunch of love your way for Friday courtesy of one of our favourites at The Vegan Box HQ....Sandra Boynton
💙💚❤️💜🧡💛💖
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⭐⭐ WIN ⭐⭐

We've gone a little LOOPY 🤪 at The Vegan Box HQ - more or less 8 WEEKS straight of giveaways with some FABULOUS brands.

We thought it only fitting that we finish this bonanza off with a GIANT giveaway from us!

So with only 4 more days to get your hands on the February box friends before they leave the store, we thought we'd run one more competition before the month ends.

Anyone who purchases a February gift box before the end of Sunday, 28 February, will go in the draw to win a 6 MONTH SUBSCRIPTION! (value $150)

Each box purchased gets one entry.

⭐⭐⭐BONUS ENTRIES⭐⭐⭐⁠
1. Share this post in your Instagram stories and tag us @theveganbox for ONE bonus entry.** ⁠
**you must have purchased a gift box between now and Sunday to be eligible for this bonus entry. ⁠
2. Purchase BOTH boxes (food and beauty) and you'll get FIVE entries into the draw!⁠

The link to purchase is bin our bio...good luck! 🤞⁠
**while stock lasts**

T's & C's:⁠
⭐️Entry is open to Australian residents only. ⁠
⭐️Competition closes 12pm, 28 February (AEDT), 2021⁠
⭐️This is a game of chance and the winner will be drawn at random at 7am, 01 March (AEDT) and the winner be announced on Instagram.
⭐️The prize is a 6 month Subscription to The Vegan Box (food) with a value of $150. Prizes are not transferable or exchangeable and cannot be taken as cash. ⁠
⭐️This competition is in no way sponsored, endorsed, administered by, or associated with Facebook or Instagram.⁠
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🕵️🕵️🕵️

Here's a sneaky little look-see 👀 at two of the great Aussie vegan brands featuring in the March box out next week! 😱

I gotta tell you, this box is the perfect balance ⚖️ of
sweet 🍬
and
savoury 🧀
literally something for everyone! 💁‍♀️

To make sure you are among the first to get your hands on this box next week, head over to our website now to subscribe.

Just $25, no lock in contract, cancel anytime.

Jump over there now!
https://theveganbox.com/product/vegan-box-subscription/
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Have you heard the buzz around the deodorant we are featuring in the February box?

Asuvi deodorant is the world's FIRST biodegradable refillable deodorant!

🌱Australian
🌱Aluminium free
🌱Smell AMAZING
🌱Plant-based
🌱Palm Oil free
🌱Cruelty-free
AND
🌱REFILLABLE!

You receive a mini in our box to give you an introduction to just one of the beautiful scents - this is in a 100% biodegradable tube.

The larger product that is available from the Asuvi website is actually a reusable tube made from recycled plastic that can be refilled with the biodegradable refills that you buy separately.

Feedback so far is that they all smell AMAZING!

Products that are good for you, good for animals and good for the environment are PERFECT for our boxes!

If you want to try Asuvi risk free, grab a February box while stock lasts....they'll leave the online store on Sunday!

https://theveganbox.com/product/the-vegan-gift-box/
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🙋‍♀️ who files their nails watching telly at night?
🙋‍♀️ who has made the switch to glass files?
🙋‍♀️ who knows why you SHOULD make the switch?

We got the low down on filing from the very knowledgeable Hannah at @hanami_cosmetics. Hannah is a passionate vegan who makes simply beautiful cruelty-free nail polish and cosmetics.

"Did you know that filing your nails once a week will help them to grow stronger and faster? But for this to work, you really need to nail (sorry not sorry) your filing technique!
⠀⠀⠀⠀⠀⠀⠀⠀⠀
Here's how to do it:
⠀⠀⠀⠀⠀⠀⠀⠀⠀
★ The right way to file is one fluid motion from side to centre. Lift the file up, and start from the side again. Back and forth see-saw motions will only cause the nail to splinter, so always file in one direction, using long, swift but gentle strokes.
⠀⠀⠀⠀⠀⠀⠀⠀⠀
Sawing your nails back and forth is like cutting your hair with a dull pair of scissors!

Start from the outside edge and move into the centre - this technique will give you a smooth finish and more control over the shape you're trying to achieve.
⠀⠀⠀⠀⠀⠀⠀⠀⠀
★ File your nails with a good quality file, preferably a GLASS NAIL FILE. Avoid using metal files as they can be abrasive and do more damage than good to your nails.

★ Make sure your nails are dry for better shape control and finish with a nail buffer to smooth and polish.
⠀⠀⠀⠀⠀⠀⠀⠀⠀
★ When you're finished filing wash your hands AND your nail file with warm soapy water. "

💅 And the BEST news is that you get one of these pretty in pink glass files in the current Beauty Box!

Head on over to our website to order your box now while stocks last...maybe one for you and one for your bestie! 👭

https://theveganbox.com/product/gift-beauty-box/
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Could this be the best looking salty snack we've seen in like....forever?? 🥰

One for all you savoury-loving vegans out there! 🌱

We feature the Clean As Crackers in the February vegan box and let me tell you....they are delicious!

Crunch factor 10/10
Flavour 10/10

They come in 3 flavours and each one is more yummo than the last!

If you want to try to recreate this fabulous looking spread by our friend @theperthvegan...jump on over and buy your February Vegan Box while stocks last.
Only one more week and this jam-packed box of goodness is gone from the site!

https://theveganbox.com/product/the-vegan-gift-box/
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Yeah - we're kinda happy it's Friday over here too....
it's been a long, hard week.

Weekend, we are ready for you!

Photo credit of this beautiful, bouncing baby is unknown.
Reposted from @goats_hub. 🐐
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⭐ CHANCE TO WIN ⭐

These little babies are causing quite a stir out there with their chocolatey, crunchy, nutty deliciousness! 🤤

We know that one pack is simply not enough though right?

How would you like to win a WHOLE BOX??? 🙋‍♀‍

We have 2 boxes to give away. 🎁🎁

Wanna win? 💁‍♀‍

Simply buy a February Vegan GIFT Box (either food or beauty) before midnight tonight (18/02/21) and we'll pick 2 winners randomly to send a box of Shelby's dipped & dusted to along with the gift box you purchase! 😃
Each purchase gets an entry.

⭐⭐⭐BONUS ENTRIES⭐⭐⭐
1. Share this post on Instagram and tag us @theveganbox for ONE bonus entry.**
**you must have purchased a gift box to be eligible for this bonus entry.
2. Purchase BOTH boxes (food and beauty) and you'll get FIVE entries into the draw!

Here's the link to purchase...good luck! 🤞
https://theveganbox.com/

T's & C's:⁠
⭐️Entry is open to Australian residents only. ⁠
⭐️Competition closes 12pm, 18 February (AEDT), 2021⁠
⭐️This is a game of chance and the winner will be drawn at random at 7am, 19 February (AEDT) and the winner be sent their prize with their purchase.
⭐️The prize is a box of Shelbys Dipped & Dusted mint choc almonds. Prizes are not transferable or exchangeable and cannot be taken as cash. ⁠
⭐️This competition is in no way sponsored, endorsed, administered by, or associated with Facebook or Instagram.
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Constantly searching for THE perfect matte, long-lasting liquid eyeliner that is of course vegan and cruelty-free?

Your search is over!

The Deadly Sins eyeliner that is in the current vegan beauty box is just beautiful to work with.

You can have this plus over $100 worth of other vegan beauty goodness for just $49.95.

Buy below:
https://theveganbox.com/product/gift-beauty-box/
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We are hitting you with ALL THE SNACKS this month!

Personally, while we looooove our sweet treats, we're crushing on the Clean As Crackers in this box....CRRRRRRRUNCH Factor dialled up to 10! And perfect for dipping into plant-based dips or topping with some creamy vegan cheese 🧀

What's been your favourite out of the February box?

We wanna know, so tell us!

Don't forget, if you want to send a little box of vegan love to someone you think needs cheering up....we can get it out the door the very next day!

Order here 👇

https://theveganbox.com/product/the-vegan-gift-box/
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Silky chocolate mousse with only 4 ingredients?
Yes please 🙋🏻‍♀️

Try this insanely easy recipe using the @macr0mike almond protein powder featuring in the current vegan box.

Repost from @theperthvegan
💥Salted Caramel Mousse💥
Super easy and only 4 ingredients!
This mousse is soooo smooth and creamy thanks to the silken tofu, and no it doesn’t taste like tofu at all! It also has a whopping 32g protein per serve 😮

Ingredients (1 serve):
200g silken tofu
40g salted caramel flavour protein (I used the @macr0mike protein I received in this months @theveganbox)
1 Tbsp @naturescharm_au Coconut Salted Caramel sauce
25g melted vegan chocolate of choice

Blitz all the ingredients in a blender until super smooth. Pour into glass (I drizzled the salted caramel sauce in my glass first) and refrigerate for a few hours.
Once set, you can add any toppings you like! I used caramel popcorn, crushed nuts and pretzels.

Note: if you want a firmer mousse you can try using semi firm tofu, adding more protein powder, or adding a tsp or two of coconut oil to the mix.

Grab your protein powder to play with from the current box now!

https://theveganbox.com/product/the-vegan-gift-box/
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Our little message of love today courtesy of The Fuzzy Dot

Be kind to all kinds,
LOVE ALL BEINGS
💚🌱🌏
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🌱Clean your face
🌱Line your eyes
🌱Nourish your skin
🌱File your nails
🌱Repair your body

You can literally do it ALL with the beauty box this weekend!

A little vegan, cruelty-free pamper pack of self-care worth over $100 for just $49.95.

Grab yours here now!
https://theveganbox.com/product/gift-beauty-box/
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We KNOW the products we put into our boxes are outstanding...but don't just take our word for it!

"February’s @theveganbox looking mighty fine this month! So many great goodies and I’m actually the most thrilled about the one non food item in there, the @asuvi_cos is amazing! Love the packaging and the mini size is perfect for popping in your bag for on the go, after the gym or if you go away for the weekend! Also it says the tubes are refillable so I’ll have to find out more because the mini travel size is perfect and the deodorant is #palmfree #veganfriendly #aluminiumfree How good is that?!!" - Rose from Wine About Food.

We love hearing about the products YOU love in our monthly boxes - so please SHARE!

This box is still available as a gift box on the website now!

https://theveganbox.com/product/the-vegan-gift-box/
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⭐️⭐️ MMMore Giveaways!⭐️⭐️

You KNOW we are MASSIVE fans of MMMore Raw Treats here at The Vegan Box HQ!

So we were thrilled when the beautiful Lenka supplied us with this fabulous prize pack to giveaway to some VERY lucky PB Fan!

The question is....to share with your Valentine 💘 or not?
🤔


HOW TO WIN:
Follow both @theveganbox and @_mmmore_rawtreats_ on Instagram

Go to the Instagram post from today featuring this image,
❤️ it,
@ your Valentine in the comments
and
tell us which flavour PB you would stick your spoon into first! 👅

Each separate comment equals one entry, enter as many times as you like!

The winner will be drawn at random, 5pm AEDT, Monday 15 February and announced on Instagram.

T's & C's on Instagram post!
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If you loved the look of those little treats from yesterday's post we don't blame you!

Tamika from The Nourished Bite got creative with the contents of our Fab Feb vegan box to make them.

One of her key ingredients was the Macro Mike premium almond protein powder in the box.

You will receive one of the 3 delicious flavours in the range to play with and try.
Salted Caramel, Choc Hazelnut Fondant or Strawberry Cheezecake!

Why do we love this protein powder?
100% natural ingredients
Vegan
Gut friendly
Omega 3 & B Vitamin complex
Gluten free
Dairy free
Complete Amino Acid profile
Naturally sweetened
Aussie made!

Get yours today in the Feb vegan box while stocks last!

https://theveganbox.com/product/the-vegan-gift-box/
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You know those images that make you want to reach into your device and take a bite?
🤤
Yeah, this is one of them!

Tamika from The Nourished Bite created these little gems using a couple of the goodies in our February Vegan box.

Macro Mike premium almond protein powder and the deliciously moreish Shelby's dipped and dusted mint choc almonds.

All we can say is....we hope we can keep inspiring you to create each month Tamika, because the world needs MORE of your cruelty-free creations to admire!! 😍🌱

If you want to get creative with Macro Mike, Shelby's and any of the other vegan goodies in this month's box, head to the website to purchase the Feb box now!

https://theveganbox.com/product/the-vegan-gift-box/
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💘 Did you see our Valentine's Day deals over the weekend? 💁‍♀️

If not, chuck it in reverse and back up to our posts from Saturday and Sunday... 🚗

Then jam it into 1st and high-tail it to the online store while stock lasts!

Wishing you a smooth road for the week ahead 😍

PS...don't forget our Future Bake cookie comp ends this afternoon.
If you haven't entered get on it...if you have entered, do it again!
😃
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