Frequently Asked Questions

That’s because we don’t want to ruin the surprise!

We can tell you that every month inside the monthly Vegan Box (and gift box) you’ll find a combination of 5 – 8 items, mostly snacks, and occasionally superfoods, skincare and lifestyle products in a combination of full size, travel size and sample sizes valued at over $30.

Inside the bi-monthly Beauty Box (and gift box) you’ll find 5 to 8 of the best new natural, skin-loving goodies, ranging from full size, sample size and travel sized items, and is always valued at over $70. No parabens, phthalates, petrochemicals, paraffin, lead, SLS, PABA….. or other dodgy ingredients you can’t pronounce. Valued at over $70.

All of our boxes are great value for money, as well as being super convenient and fun!

Please note – whilst all of the products we feature are vegan, some products may have been made in facilities that use shared equipment – resulting in possible trace amounts of dairy/eggs (as many businesses do not have the luxury of owning vegan equipment) and you will see “may contain” cautions on their labelling – if this is an issue for you please contact us and we will substitute such products in your order if an alternative is available.
Vegan Box
- Single box as a once-off purchase for yourself or as a gift. Ships within 3 business days of your order.
- Ongoing subscription for yourself or as a gift. Your first payment will be taken at the time of your order and then on the 20th of the month that it's due for recurring subscriptions. Your box will be shipped within the first week of the month. Please refer to additional FAQ regarding subscription cancellations.

Beauty Box
- Single box as a once-off purchase for yourself or as a gift. Ships within 3 business days of your order.
- Ongoing subscription for yourself or as a gift. Your first payment will be taken at the time of your order and then on the 20th of every second month (Beauty Box subscription is bi-monthly). Your box will be shipped every 2nd month (Feb/Apr/Jun/Aug/Oct/Dec) within the first week of that month. Please refer to additional FAQ regarding subscription cancellations.

Payments are processed via either Stripe or Payal.
All subscription boxes are shipped within the first week of the month, regardless of when you place your order during the month. Delivery times are generally between 2-8 days depending on delivery address. Single box orders are shipped within 3 business days regardless of when your order is placed.

Shipping dates for subscriptions are as follows:

The Monthly Vegan Box ships within the first week of every month (i.e. August 1st-7th, September 1st-7th, and so on)

The Vegan Beauty Box ships within the first week of every 2nd month. For 2020, that will start in Feb, then April and so on.

You can generally expect your box to turn up in the 2nd week of the month.
If your order is marked as “pending” this means you have not completed checked out via PayPal and payment on our side has not been received. It may also mean that you have insufficient funds in your PayPal account or associated bank accounts, and are unable to make payment at that time. Please checkout using the ‘pay now’ button on the screen and your order will then appear as complete (or processing and awaiting shipping).
Select the “Account” option on the main navigation menu. Sign in and you will be able to update your details. If you need to use the “Lost your Password” option, please ensure you check your junk / spam folder if you do not receive an email.

You’ll need to ensure your address is updated a minimum of 48hrs prior to your payment processing (on the 20th of the month / bimonthly). Your order will be automatically posted to your old address if you change the address after payment has processed. If you have missed this please contact us and we can update it on our side for you.
Our boxes are shipped with Sendle (couriers) or Australia Post within Australia (no International shipping). Our shipping costs are $6.50 for both the monthly Vegan Box and the bi-monthly Beauty Box. You save $7.50 if you buy a 3 monthly Vegan box subscription. And shipping is FREE for a 6 monthly Vegan box subscription.

All subscription boxes are shipped within the first week of the month, regardless of when you place your order during the month. Delivery times are generally between 2-8 days depending on delivery address. Gift boxes are shipped within 3 business days regardless of when your order is placed.

Make sure the address you provide us with is correct, and that we have your authority to leave the parcel at your address if you are not there when we deliver. If the address is a unit or apartment without a safe place to leave the delivery please note that it may be taken to the closest Post Office or Parcel Pick Up point. In this case a card will be left at your address (check your letterbox) with instructions. You are responsible for picking this up within 5 days. You can read more about this here.

We take no responsibility (or refund) for lost or stolen packages if they have been marked as “delivered”. We will always happily provide you with the tracking number for your item and support you to resolve any delivery issues. Please contact Australia Post directly with your tracking number and also don’t forget to contact your local Post Office as your parcel may have been delivered there for you to pick up.
Great! Please Contact Us and we’d love to see how we can work together.

Please note, we will only feature products which are free of all animal ingredients, not tested on animals and completely 100% palm oil free (including all derivatives).
You betcha! The contents of The Vegan Box are handpicked to appeal to everyone – female, male, young or old! You will discover a huge variety of healthy, ecofriendly, cruelty free products. Our aim is not to be vegan exclusive, but rather to encourage everyone to try a little more “vegan” in their everyday life!
Whilst we can make assurances that all our products are 100% vegan and where requested gluten free, we cannot ensure that boxes are free of any other allergens, such as nuts / soy / coconut etc.
Most of the time it is. But if this is a dietary requirement of yours, we’re happy to say that you can select the “gluten free” option when ordering. This way we’ll double check the included products and if need be substitute with a suitable product where required.
Please contact us with your name and order number and we will investigate. All subscription orders are posted out within the first week of the month and single box orders within 3 days of ordering. Please account for this when waiting on your delivery which is generally 2-8 days from shipping but can be longer if you are in WA, NT, and FNQ.
Sure can, anytime you like! There’s no lock in contract, and you can sign back up to receive The Vegan Box whenever suits you…..easy! All you need to do is sign in to your account (which is automatically made for you when you first order from us) then cancel your subscription. You’ll need to action this a minimum of 48hrs before the date of payment processing (the 20th of the month). Once payment has been processed we cannot refund or cancel your order. We do not offer a refund on 3 or 6 month subscriptions once payment is processed. For example if you purchase a 6 month subscription and decide to cancel after 4 boxes, you will not be entitled to a refund on the remaining 2 boxes. We do not offer refunds / exchanges on boxes, or their contents, once they have been posted, unless they are faulty. We are of course happy to help, so any questions please Contact Us!

What Our Customers Say

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I absolutely LOVE The Vegan Box. Every month I am surprised with delicious vegan & cruelty free items that I never would have known about or found myself. When it arrives in the mail, I just can’t wait to open it. The variety from month to month is amazing, from tasty savoury snacks to sweet treats and vegan home and body products. I LOVE THE VEGAN BOX!

Sylvia - Perth Vegan Eats

These boxes are always more value for money and we highly recommend them to anybody who is interested in trailing new products in the vegan world, or even just getting a bunch of lovely things on your doorstep each month. Not to mention they are a great gift idea for loved ones!

Amy Sinclair - The Lush Scoop

I kind of feel like it’s my birthday every time I receive my monthly Vegan Box and it’s always so much fun to open it and see what surprises are inside. It’s always got new products that I haven’t tried before and it’s such a great way to try new vegan snacks I otherwise wouldn’t even know about.

Miriam - Meals by Miri

I know I say this every time, but truthfully when I first opened up the Autumn Vegan Beauty Box I was blown away by how gorgeous this one was. Imagine yourself seeing the contents of that briefcase in Pulp Fiction. The golden glow. You’re transfixed by its beauty.
Finding cruelty free, vegan and palm oil free beauty products can be a hard task at the best of times and I can’t recommend enough to try The Vegan Box if you haven’t already. All of the hard work is done for you, wrapped up and delivered straight to your door.

Cornelia - Live Wild, Be Free

The Vegan Box is the perfect gift for the new vegan to introduce them to the range of awesome products out there or the expert vegan who likes to keep up to date with new and exciting treats. Or, if you’re like me and love getting mail, it’s the perfect gift for yourself!

Chelsey - Like A Vegan

Deliveries from @theveganbox. This seriously the best idea for any new vegans! You get a sample of all different healthy vegan foods & snacks & they ship worldwide! My favourite was the "cheezy" vegan sauce

Rebecca Gawthorne - @nourish_naturally

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April Vegan Box

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Cover for The Vegan Box

Have you DRUNK your greens today?

We know we should be eating ALL THE GREENS, but sometimes....life! Am I right?

Enter this saviour COCONUT GREENS...what you are looking at here is an organic super greens powder to add to water or your smoothie that will provide you with 8-10 serves of green veggies!

It's a delicious antioxidant-rich blend that is Organic, Vegan, Gluten and Dairy-free, Fodmap friendly!

PLUS every sale funds 5 years vitamin A to at risk children!

You can try Coconut Greens in the January Vegan box where you'll also find a generous discount code to purchase more!

https://theveganbox.com/product/the-vegan-gift-box/
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⭐Second Giveaway for 2021⭐

This week we’ve teamed up with Kez's Kitchen to giveaway 3 boxes of their delicious Brownie Bars

💚
Prize includes:⁠
1 x Box Fudgy Chocolate
1 x Box Choc Peppermint Crunch
1 x Box Fudgy Choc Crunch
Valued at $72!
💚

Head on over to our Instagram account now for detail on how to win! 😁
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I believe we could all do with a laugh 13 days into 2021....

this one made me literally LOL! 🤣

Reposted from @ethicalglobe
#VeganVulcan
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Every time I share a new flavour from Mmmore Raw Treats I say it's my favourite...

And I'm not going to change now! 🤪

The fourth flavour sensation that we have shared with you is in the current January Vegan Box.

Cashew Crunch is a delicious, bite-sized power cube of cashews and ALL THE GOOD THINGS for your body.

We've said it before, and we'll say it again...
Good for you,
your tum,
your bum
and your skeptical mum!

Plus...compostable wrapping 😉

Enjoy! 🙂

If you haven't grabbed your January Vegan box yet, jump over to our website now to purchase.

https://theveganbox.com/product/the-vegan-gift-box/
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Not going to lie....there will be MANY of these consumed this Monday!

We loved the first version of First Press iced coffee with Almond milk...

But we LOVE this new Oat milk version!!!! 😍

First Press Iced Coffee with oat milk...available now in our January vegan box.

Buy below 👇
https://theveganbox.com/product/the-vegan-gift-box/
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Anyone else feeling this way about the fact that it's Sunday?
😊

Have a beautiful day friends and stay kind!

DM for credit.
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So many great products to support your Veganuary efforts this month!

Start the day with a superfood kick by adding coconut greens to your morning smoothie!

How about a fudgey brownie bar washed down with icy cold brew with oat milk on a hot summer post work out?

Maybe a calming choc mint tea coupled with the perfect cashew crunch cube for an afternoon break?

Finish your day by whipping up a bowl of Egyptian Spinach Noodles - maybe a curry, a thai dish, even vegan spag bol. Your noodles, your way!

Thanks to the fabulous Australian Vegan brands who are part of our epic January box!
Kez's Kitchen
Chef Na's Kitchen
First Press Coffee
Infuse Tea Co
MMMore raw treats
Coconut Greens

Buy one of the last remaining January boxes here:
https://theveganbox.com/product/the-vegan-gift-box/
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Have you entered our current Giveaway yet??

If you win you could be recreating this AMAZEBALLS Pad Thai from the incredibly talented Tamika!

She received her pack of Chef Na's Egyptian Spinach Noodles in the current January vegan box and was inspired to get cooking!

Head to @thenourishedbite to see how Tamika made this delicious dish and make sure you enter to win the incredible prize pack from our Vegan friends at Chef Na's Kitchen! See details on yesterday's post on how to enter.

Entries close Monday, don't miss out!

There are January gift boxes available in our store while stock last.
Head there now...
https://theveganbox.com/product/the-vegan-gift-box/
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✨✨✨GIVEAWAY✨✨✨

We have SO many giveaways and competitions lined up for 2021 that we are beyond excited!

Here's the first we have lined up for January (more to come!)...

WIN THIS AMAZING GIFT PACK FROM OUR FRIENDS AT CHEF NA!

The prize pack consists of:

A jar of green curry paste
A jar of red curry paste
A jar of Massaman curry paste
A jar of yellow curry paste
A jar of Tom Yum paste
A jar of Pad Thai paste
A packet of Egyptian Spinach noodles
A Chef Na shoulder bag and recipe cards

VALUED at over $155

HOW TO WIN:

Follow both @theveganbox and @chefnakitchen on Instagram

Go to the Instagram post from today featuring this image, like it, tag your bestie and tell us what would be the first dish you would make with your prize! 🍜

Each separate comment equals one entry, enter as many times as you like!

The winner will be drawn at random, 5pm AEDT, Monday 11 January and announced on Instagram.
T's & C's below
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🎉 TA-DA 🎉

Welcoming in 2021 with an ALL NEW VEGAN BOX of goodies!

100% vegan, gluten free, palm oil free and VEGANUARY friendly!

Time after time our customers tell us they love the variety and quality in our boxes and discovering new plant based brands that they were unaware of.

We intend to deliver on this consistent promise all through the year so that The Vegan Box becomes your favourite delivery every month!

Keep any eye out tomorrow for the first GIVEAWAY for the year....it's a good one friends!

In the meantime grab the January box as a gift box now - for a friend or treat yo'self!

Link below:
https://theveganbox.com/product/the-vegan-gift-box/
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The January food box is currently being delivered all of the country....and it's a good one! 👌

In the meantime, there are TEN of the current vegan beauty boxes left in store.

Perfect as a gift for the January babies they feature:
✨ Red Dune Skin body exfoliator with shimmer
✨ Deadly Sins cosmetics matte lipstick
✨ Lekura Vitamin C cleansing cream
✨ Lekura Vitamin C hydramist
✨ Merkaba anti-aging face serum
✨ No Litter glitter.

ALL this worth over $195 for just $49.95!

ONLY TEN LEFT!

Don't miss out...
https://theveganbox.com/product/gift-beauty-box/
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Over 400,000 people had signed up for Veganuary by New Years Eve ....are you one of them? We are! 🎉

Tag someone who you think would be open to the idea of trying a vegan lifestyle for the month.

Tag your plus one below! 👇👇👇👇

It's not too late to sign up!
You'll get free recipes, meal plans, daily emails, lots of useful information, access to a private FB group and MORE!

Head over to the @weareveganuary page to join today AND encourage a buddy! 😃

#veganuary2021
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To be honest we are not big drinkers at The Vegan Box HQ....which is why we LOVE the sound of this new brand coming out of Victoria!

Always looking for small Australian owned vegan businesses to support, @justaglassaustralia deserves a shout out.

Aussie made and owned, single-serve premium vegan wine with low preservatives, it has been curated for lovers of 'just a glass'. 🙋🏻‍♀️ #whome?

Sounds pretty darn perfect at the end of a long, hot summers' day at the beach. Just enough and not too much.

There are currently 6 varieties on offer from grapes sourced 100% from Victorian vineyards.

Let us know if you try them, we're keen! 💚
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It's the first official shipment for 2021 and we are neck high in boxes, satchels, labels and orders!
All orders will be heading out on Monday morning! 🥳

Lucky we have a few extra Kez's Kitchen brownie bars for a hit of energy when the afternoon slump hits today!

These are seriously delicious...and full of only good things for your body. Gluten free, added sugar free, YUMMY!

Pre-orders for the January box are now closed but you can still grab one as a gift box while stock lasts.

Follow the link to purchase for just $25:

https://theveganbox.com/product/the-vegan-gift-box/
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Here's a taste of what we shared in 2020...

So much, much more to come in 2021! 🥳

We will be working hard to continue to bring you the best new, exciting, local vegan food and beauty products and brands and delivered straight to your door every month with love. 💚

Happy New Year old friends and welcome to the new.

You're invited to join us in this journey of kindness, compassion, health and sustainability!
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Today is your LAST day to preorder the January Vegan box!

We've already told you about these goodies inside but of course there are more Aussie vegan brands that are just waiting to be discovered!

Subscribe today - the December box sold out in 2 weeks of release....so don't miss out!

Hit the link below and we will be shipping your order out on Monday!

Happy New Year and we hope you are encouraging someone in your life to take the Veganuary challenge in 2021! (see our post from Tuesday).

https://theveganbox.com/product/vegan-box-subscription/
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Who says One Person can't make a difference?

#govegan2021

So you want to try the vegan lifestyle BUT you don't know what to eat, where to get it, how to know if it's vegan....WE ARE HERE FOR YOU!

Subscribe today and we will send you a little box of kindness at the start of every month filled with 100% vegan, gluten free and palm oil free goodies to help you on your journey to a cruelty-free, healthier and environmentally friendly lifestyle. 👍

Subscribe today for just $25 per box and cancel at any time.

The quickest, easiest, most convenient way to try all sort of vegan snacks, health food and lifestyle products without having to hunt around yourself....

We make it SUPER simple so that you can get on with changing the world with your kindness 💚

Sign up before 01 Jan so that you get the new box as soon as it launches.

https://theveganbox.com/product/vegan-box-subscription/
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#Veganuary2021 is only a few days away!

Who is going to join us?

"2021 is THE YEAR to try vegan - for the planet, the animals and ourselves!
Who will you be challenging to Try Vegan this January?
TAG them in the comments below!"
👇👇👇👇👇👇👇👇👇👇👇👇👇

Even if you've been living the vegan lifestyle for a while, sign up and lend your support to this international initiative!
They have had over 1 million joiners since they started in 2014 and are steaming towards 2 million!

If you join you get access to a free vegan recipe ebook, meal plan, private facebook group and more for FREE!

Nothing to lose....EVERYTHING to gain!

Head to the website to join now. 🌱🐂🌏💚
https://veganuary.com/
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QUESTION:
What do you get when you combine delicious cold pressed coffee beans with creamy Australian oats?

ANSWER:
Our new favourite caffeine hit on the go!

We've featured First Press Coffee with almond milk in the past...but we think the oat milk version is next level. 🤤

So creamy and delicious, 100% plant based and Australian owned and made....
WINNING! 🤩

Pre-order your January Vegan box before 01 Jan by subscribing* for just $25, and you'll get a carton of First Press as well as 5 other Aussie Vegan products to enjoy!

*subscriptions can be cancelled any time, no lock in contracts.

Only 4 more days of 2020 left to preorder and the December box sold out in 2 weeks!

Act fast!

https://theveganbox.com/product/vegan-box-subscription/
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Not sure about you but I’m pretty sure this little love is my spirit animal right now!

What day is it again?

📸 credit @sloth_loves_xx
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april 3
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